Returns & Exchanges
At Mirchi By Kim, we want you to feel confident in every outfit; if your purchase isn't a perfect fit, you can return or exchange eligible items within 14 days of delivery. All items must be unworn, unwashed, and include original tags to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully pack your items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.